Helpdesk / Account Handler

Admin/Office Manager
November 9, 2020
Remote Working

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Job Description

Job Description

You will be the main point of contact for a selection of key accounts and responsible for tracking secure parcels throughout the delivery network.

Using a bespoke management system, you will produce a number of reports and proactively identify potential issues which may affect the prompt delivery of secure parcels.

The successful candidate will be responsible for:

  • Producing reports and key management information using excel and bespoke management systems
  • Problem solving
  • Updating clients through written and verbal communication.

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